Privacy Policy
Updated on 14/11/2024
Introduction
At Zeno, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, use, and store your information in compliance with GDPR and other data protection laws.
Data We Collect
- Personal Information: Name, email address, company details, and any other information you provide during interactions with our platform.
- Usage Data: IP addresses, browser type, device information, and activity data collected through cookies and other tracking technologies.
How We Use Your Data
- To provide and improve our compliance platform services (e.g., KYC, identity verification, risk scoring).
- To communicate with you regarding your account, updates, or promotions (with your consent).
- For analytics, troubleshooting, and enhancing user experience.
Legal Basis for Processing
We process your data based on one of the following legal bases:
- Your consent.
- Performance of a contract.
- Compliance with legal obligations.
Data Sharing and Security
Your data is shared only with trusted third parties required for service delivery, such as payment processors and cloud providers. We store all data securely, following industry best practices to protect your information from unauthorized access.
Your Rights
Under GDPR, you have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent or object to certain types of data processing.
- Request data portability to transfer your data to another service provider.
Limitation of Liability
Zeno is not liable for indirect damages, and liability is limited to certain circumstances only.
Changes to Terms
We reserve the right to update these terms at any time. Continued use of the platform implies acceptance of the revised terms.